Issues, Workarounds, Fixes

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IssueAffected DevicesIdentified DateCauseTemporary WorkaroundFix StatusFixed?
Cannot hear audio during playback on iPod with iOS 6 while plugged into Swivl. Audio is fine when iPod is disconnectediPod 4th Gen with iOS 610/30/12There is a bug in iOS 6 incorrectly handling audio playback while plugged into SwivlIf possible, only use iOS 5.1 devices. Otherwise, unplug iPod during playbackWorking with Apple
Sometimes it takes a very long time to stop recording when using iPhone/iPod with iOS 6iPhone/iPod with iOS 610/4/12There is a bug in iOS 6If possible, only use iOS5.1 devices. Otherwise, do not record in HD -- use lower resolution for video recordingWorking with Apple
Inconsistent tracking. One direction stalls. Battery level dependent.Any9/1/2012Battery life indication is incorrectly calculated.Fresh batteries of AC AdapterFixed
Firmware 2.0.69
9/7/2012
Sports needs to be smootherAny4/12/2012ImprovementNoneFixed
Swivl Firmware 1.4.2
5/10/2012
Tilt does not go back by 1mmAny4/5/2012Only occurs on some systemsNoneFixed
Swivl Firmware 1.4.2
5/10/2012
Counter-clockwise panning is not as smooth as clockwiseAny4/2/2012Only occurs on some systemsNoneFixed
Swivl Firmware 1.2.9
4/4/2012
Batteries in Swivl Base are drained very quicklyAny3/26/2012If batteries are installed in Swivl Base, but never powered up, power save mode is never enabled.NoneFixed
Swivl Firmware 2.00.51
8/16/12
Very rarely the connection between iOS device and Swivl drops out for a few seconds. Record LED goes off and onAll iOS devices3/10/2012Firmware BugNoneFixed
Swivl Firmware 1.2.4
3/30/2012
Microphone in the Marker does not work with iPod TouchiPod Touch Only3/1/2012iOS BugNoneFixed
Swivl Firmware 1.2.4
3/30/2012
Cellular connection drops out while iPhone 4S is connected to SwivliPhone 4S Only3/1/2012iOS BugNoneFixed
Update iPhone 4S to iOS 5.1
3/7/2012