Camera/Laptop FAQ (3)
By default, Swivl audio output port is configured to work with mobile devices. But it can be configured to work with DSLR, camcorders, or computers. You will need to use Swivl Capture App. Install Swivl Capture App on a mobile device, and pair it with Swivl (over Bluetooth). Once paired, you can find Audio Port setting with 3 choices:
- Mobile: iOS, most Android, Windows, and other mobile devices
- Laptop: Computers, Laptops, Camcorders, DSLRs
- Special: Some small set of older Android mobile devices
Audio port setting is recorded in Swivl and will be set until changed again through the app.
First, you need to make sure you have the latest firmware in your Swivl. You can find information about latest firmware here . You can upgrade your Swivl firmware two ways:
- Download the latest iOS Swivl Capture app and it will update your Swivl firmware to the latest version
- Use a computer with the instructions found here.
Second, you will need to select either the USB or Shutter Trigger interface in the DSLR Timelapse App settings. The latter works with any DSLR camera. USB interface is still under development but should work with most Canon and Nikon DSLRs.
Without marker, you can use Swivl for DSLR photography and remote controls via DSLR Timelapse app.
Marker provides three critical functions for video recording:
- Wireless microphone
- Remote controls
Capture App FAQ (3)
No. You can use the Capture App without logging in or without having an account.
Create a free account at cloud.swivl.com. Save your presentation as JPEG. Upload it to your library. Then log in within the Capture App, open the library and it will sync automatically.
Once a video is in your Swivl Capture library, you must first upload it to Swivl Cloud to share it. Once you have uploaded it, you can review it, add descriptions then decide who to share it with.
Cloud FAQ (5)
It’s a video hosting service for school, businesses and professionals that need to use video to share information. It’s ideal for any application where the content is sensitive, whether for privacy or confidentiality.
Swivl Cloud starts free. But then we do start charging. The reason why is that we don’t take rights to your content to re-use it, serve you ads or otherwise try to monetize your content. It’s yours forever. Since we don’t subsidize your storage in other ways, we charge a modest fee.
No. Using the cloud is 100% optional. The Capture App allows you to save the file as standard MOV that can be used with any hosting service or computer.
Product FAQ (8)
There are three ways to use an additional marker:
We have designed for the Swivl to power down after 5 minutes of non-use. We have put in rules around the “non-use” to prevent unwanted power down.
Swivl Marker will power down after 5 minutes if it is not paired to the base. The only exception is if you power up the marker in stand-alone mode (for more tracking coverage).
To power up in stand-alone mode, which will disable 5 minute power down, power up the marker by holding down both Power and Checkmark buttons until lights appear.
To find out how to pair the marker to the base, please see document and video under How-To section of the support page.
Marker will always power down after 5 minutes of flashing low battery lights.
Swivl base will power down if it does NOT see one of the following conditions (i.e. if any one condition below is true, base will stay powered up):
- A paired marker
- Charger plugged in
- Bluetooth connection to a mobile device
- USB cable attached to a DSLR
- Base executing a timelapse script (this was not true for firmware prior to 5.20.69)
Base will always power down after 5 minutes of flashing low battery lights.
The Swivl is far easier to use with the display facing you. You can see status, information and more. Also, most front facing cameras now capture in HD (720p). 720p looks great and can capture everything you need, including writing on whiteboards from a distance. 1080p is unnecessary for learning environments and only makes using video more difficult.
Unboxing FAQ (11)
It is in the built in charging dock, behind the grip. Just lift the door up and you’ll see it!
They are for advancing presentation slides in the Swivl Capture app. More features will be enabled soon.
It is used for firmware updates when a user does not have access to our app, or is having technical issues. Normally, firmware is updated through the Swivl app itself and this cable is not necessary.
iPad Air, 2nd, 3rd, and 4th generations.
iPad Mini 1st and 2nd generations.
iPhone 5S, 5C, 5, 4S, and 4.
iPod Touch 4th and 5th generations
Android & Other Devices
Tested on select devices running Android.
TBD Windows Phones
Mounts most DSLR Camera and video cameras under 6lbs, as well as pocket cameras.
Legacy Support Pages
Find detailed support information about the first generation Swivl products.
Detailed features and specifications of the first generation Swivl products.
Training videos for the first generation Swivl products.