General, Product News, Security | January 27, 2020

Stronger Swivl account security

Using weak passwords and managing multiple logins are big security threats and should be avoided by every educational institution.  To strengthen our software security at no additional cost and offer you greater convenience and flexibility, Swivl Teams now includes Single Sign-on (SSO) authentication.  It allows teachers, coaches, and students to use their institutional login and password to access their Swivl Team account. This is the most secure way to authenticate users and unlike some of our competitors, like Torsh, we don’t charge anything extra for this feature.  Therefore, we encourage all of our Swivl Team administrators to contact our support team (support@swivl.com) and start the process of enabling SSO on their accounts.  It requires minimal effort -- just connect us with the right IT person and we will take care of the rest.

The need for SSO was derived from requests of districts and universities for stronger password and authentication requirements.  We partnered with one of them to develop and test our SSO solution before releasing it to a broader set of users. Our goal is to eventually enable SSO for every Swivl Teams user.  We also want to work with IT directors to unite all of their Swivl users into a centralized team in order to improve district IT oversight and security management.

As a founder of Swivl I wear many hats -- one of them is Chief Security Officer (CSO).  What does a CSO do? I work with our team and customers to make sure that we deliver the safest and most secure software.  It requires regular reviews and improvements, adding new tools and processes to prevent unwanted attacks (e.g. penetration testing), and constantly sourcing  ways to improve our product. 

Because Swivl Teams is dedicated to protecting the content across 50,000 customer sites around the globe, early on we decided to make all security features standard for everyone.  We encrypt all stored video content and all transmission of data, and authenticate every user for private sharing. We selected Amazon’s AWS since it is one of the most secure and certified cloud platforms.  Learn more about our security here.

We will continue to look for ways to improve and look forward to working with all of you.